RISKS & REWARDS OF CONDUCTING BUSINESS OVER MESSAGING APPS
The recent fines to global banks for failures around messaging apps highlight the consequences of being non-compliant. Whether a company is in start-up mode or a multinational corporation, strict standards around written and electronic communications apply and failure to respect these rules can lead to serious consequences.
In this webinar, presented by LeapXpert, Shield, and FIS you will learn:
- The benefits of having a holistic view of all customer interactions by combining all communication sources.
- The best ways to optimize your enterprise communication while protecting your brand and empowering employee-client interactions.
- How to cater to your customers with new communication solutions and staying on top of what’s being said in client conversations.
Meet the speakers:
Chilip Lai, Director of Business Development & Channels at LeapXpert
Chilip Lai brings more than 20 years of business experience to his role as Director of Business Development and Channels having worked in the UK, Hong Kong, and across the Asia Pacific.
Kyle Gardner, SVP Trading and Processing at FIS
An expert in identifying and mitigating organizational risk and regulatory systems, Kyle Gardner is the Group Executive for the Compliance business at FIS.
Rieko Moody, Surveillance SME at Shield
Rieko Moody is a surveillance subject matter expert with Shield with 18+ years of experience in financial services.