Securing
Business
Communication

Discover instant enterprise messaging and voice for regulatory compliance and boundless customer engagement with The LeapXpert Communications Platform.

The LeapXpert Communications Platform is an interoperable, mobile-first solution that federates, orchestrates, and unifies messaging and voice and provides unparalleled visibility into data from any communication channel.

Federation
LeapXpert’s federated architecture enables seamless integration with powerful, business-critical applications. Using a mobile-first approach, users are able to conduct text and voice conversations through customers’ preferred channels, all within a secure and unified environment.
Federation also allows adding features and functions that go beyond just messaging or voice, such as deep links with voice applications, message transformations, and media transcoding, chatbots that augment and amplify professionals in the conversation, and more.
Governance and Control
As instant messaging and communication further intertwine with daily life, the challenge of maintaining a separate business persona for business conversations grows. LeapXpert gives businesses a comprehensive view and full visibility of employee-customer communication without capturing employees’ private and personal messages.
With enhanced modules including Information Barriers/Ethical Walls and Data Leakage Prevention (DLP), enterprises are now able to manage business communication – messages, documents, images, or videos sent to customers, keeping everyone safe, professional, and in compliance.
Security
LeapXpert was created to be “secure by design.” Every element of our platform is led by this ethos in an effort to deliver the most robust product for customers, businesses, and employees alike.
Maintaining the highest levels of security doesn’t mean compromising on customers’ preferred modes of communication. The platform also enables advanced features such as AntiVirus/AntiMalware to protect your enterprise security perimeter.
Integrations
LeapXpert seamlessly integrates with the world’s most popular communication platforms, such as WhatsApp, WeChat, iMessage, Microsoft Teams, LINE, Signal, Telegram, Slack, and voice infrastructures (VoIP, PSTN). This allows employees and customers to enjoy secure and compliant messaging and voice calls through these apps.
LeapXpert also integrates with other business-critical applications, such as CRMs, single sign-on, access management, bots, and many others.
Archiving, Surveillance & Compliance
LeapXpert maintains a complete record of all conversations between enterprise employees and customers to ensure that data privacy and governance standards are met.
- Set rules and requirements with built-in communication compliance modules for the types and levels of materials that can be sent internally or externally, including specific keywords and phrases.
- Full audit and monitoring of dashboards, displaying the real-time status of all messages, conversations, data sent, and flagging when conditions and rules have been breached.
- Integrated with leading third-party archiving, surveillance, and analytics platforms, all messaging records are securely stored and available alongside all the existing business data.
Deployment Models
Based on a cloud-native architecture, LeapXpert is available through various deployment models to fit one’s geographic location, business need, and industry.
Our customers get the freedom to choose their preferred supported mode of deployment: SaaS, private cloud, on-premise installation, managed enterprise private SaaS, or a hybrid approach.

Add a personal touch to your customer communication without compromising on security.

Securing Business Communication

Federation

Governance and Control

Security

Integrations

Archiving, Surveillance & Compliance

Deployment Models

Securing
Business
Communication