16 April 2021:
LeapXpert today announced that enterprises using the popular WeCom platform can take advantage of the benefits of its Federated Messaging Orchestration Platform (FMOP™). WeCom has now been added to the many channels, including WeChat that customers, employees and enterprises can access over FMOP.
Enterprises who are using WeCom to engage with their customers can now, using FMOP, add a layer of audit, compliance, security, monitoring and integration to other business-critical tools to their conversations.
With FMOP, enterprises can maintain the WeChat experience, still enjoy all the included enterprise-level applications that come with WeCom but conversations can be integrated into archiving platforms.
FMOP also delivers a comprehensive client management module that allows integration of conversations with existing CRMs within the enterprise. This also includes the ability for a WeCom user to see enriched client information from both within the WeCom platform and the enterprise’s existing CRM.
“This new addition is a game changer for many enterprises,” said Dima Gutzeit, CEO and Founder of LeapXpert. “WeCom is an incredibly powerful tool for enterprises to engage with more than 1.2 billion monthly users. By adding LeapXpert’s FMOP, enterprises can take those conversations to the next level, bringing insights, visibility and interoperability in a way that can make their business even more efficient.”
To learn more about visit WeCom.
LeapXpert enables enterprises to embrace messaging applications and integrate them to their business-critical applications. LeapXpert’s Federated Messaging Orchestration Platform (FMOP™) empowers companies to securely communicate from a central source to a customer on the messaging app of their choice. It resolves the business, compliance and regulatory challenges the rise of messaging applications’ use in business channels has created. We currently have three of the ten top global banks as customers, with tens of thousands of users.