E-Discovery refers to a search through digital materials such as email accounts, messaging apps, or other online communications or data to identify evidence that could be used in litigation. Such evidence may include the content of specific emails, instant messages, information from social media posts or profiles, online documents, web content or any other data found online.
Businesses should have an e-Discovery compliance solution in place in the event that they are called upon to provide information that could be relevant in a lawsuit.
While each law firm may have their own specific way of conducting e-Discovery investigations, the following are the 9 stages that generally make up an e-Discovery process:
E-Discovery is a complex process that many companies do not necessarily think about until a lawsuit is imminent. If a lawsuit or investigation does arise, companies often find themselves unprepared and unsure how to proceed. They are thrown into an e-Discovery process that may require them to shift employee focus from other essential tasks to gathering evidence and preparing for trial.
This is a process that can take months, especially in a large organization where there can be huge volumes of data to trawl through as well as strict rules to follow to ensure that no data is tampered with, altered or deleted. When information is stored on employees’ personal devices, the situation can become even more complicated and difficult to navigate.
This process can be made infinitely simpler if companies prepare in advance by putting controls in place and capturing and archiving all types of e-communications on both company-owned and employee-owned devices. With all the data saved in such a system, it will be easy to search for the information relevant to a lawsuit should the time come.
LeapXpert’s platform enables companies to keep complete records of all communications between employees and clients on all of the most popular messaging apps. LeapXpert can be integrated with other business systems, keeping all client-related data in one place and making it easy to search and access during an e-Discovery process.