Our news
LeapXpert, the global leader in Front-Office conversational solutions has successfully achieved ISO/IEC 27001:2013 (ISO 27001) certification for its information security management system (ISMS) covering its Federated Messaging Orchestration Platform infrastructure, services and data across IT product development and platform operation. ISO27001 – industry standard ISO 27001 is an internationally recognized standard that demonstrates an organization’s […]
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Our news
Covid-19 fundamentally changed the way that businesses worked. 2020 saw enterprises move to at a minimum hybrid working and, in many cases, completely remote working models as cities and countries went into lockdown. Even as cities start to emerge from the pandemic, the hybrid working model is likely to be prevalent for some time. Essentially […]
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Our news
Today’s employees use increasingly diverse numbers of tools to reach out to colleagues and clients. Messaging applications like WhatsApp , WeChat, Signal, Telegram and LINE have become part of the way that employees do their day-to-day interactions with clients. They are easy, build relationships and customers are comfortable with them. Additionally, corporations are embracing BYOD policies. […]
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Compliance
Today the Information Commissioner’s’ Office in the UK confirmed a review of the private use of messaging applications by UK Government officials. This review follows an investigation into Lord Bethell, the health minster’s use of WhatsApp. The communication challenge for Governments and organizations Governments and organizations have official channels for communications. Email is an obvious […]
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Security
Security, of information, of networks, of corporate assets is a paramount concern for enterprises. Malware attacks in 2020 ranged from Twitter to Zoom to Finastra to Marriott Hotels in the US alone.   Research predicts data loss from this kind of attack to cost US$10.5 Trillion a year  by 2025. However, it is a long hard […]
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Our news
Today’s employees use increasingly diverse numbers of tools to reach out to colleagues and clients. Messaging applications like WhatsApp , WeChat, Signal, Telegram and LINE have become part of the way that employees do their day-to-day interactions with clients. They are easy, build relationships and customers are comfortable with them. Additionally, corporations are embracing BYOD policies. […]
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Compliance
LeapXpert discusses how Financial Institutions can ensure their employees can communicate within regulatory boundaries. Not only during these pandemic times but going forward into the new normal and the normal beyond that.
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Customer Engagement
How we work has changed and customer behavior and needs can rapidly shift. But regulatory requirements remain the same. How do IT Departments future-proof their conversational solutions to respond to a rapidly changing market?
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Our news
Data leakage is a problem that has hit the headlines around the world. Whether it is the dreaded “sorry this email was meant for someone else” or a lost USB or a malicious act on the part of a disgruntled employee, data leakage is on the rise.  Essentially Data Leakage is when there is an […]
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Compliance
A recent news report indicated that JP Morgan asked employees to search their personal accounts on SMS, WhatsApp and WeChat for conversations with customers and clients.  They then asked for employees to download any client conversations and save them until further notice. JP Morgan’s intention, in line with many organizations, is to ensure that conversations […]
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Strategy
Shadow IT has been an issue for corporates ever since IT first came out of the cabinet and into the hands of the user. Covid-19, ensuing lockdowns, remote working and the shift in the fundamental way that we live and work has led to a tangible rise in shadow IT across all sectors. Not just […]
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Our news
LeapXpert and Axiom IT Solutions today announced a partnerships for Microsoft Teams Solutions across South East Asia.
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Our clients
20 April, 2021 – Immediate Release LeapXpert today announces a new client; the US-based merchant bank, SenaHill Partners (SenaHill), will be using LeapXpert’s Federated Messaging Orchestration Platform (FMOP™) to conduct front-office conversations between its employees and clients. SenaHill, which specializes in enabling disruptive FinTech, will be rolling out LeapXpert’s FMOP company-wide. This roll-out ensures that […]
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Our news
16 April 2021: LeapXpert today announced that enterprises using the popular WeCom platform can take advantage of the benefits of its Federated Messaging Orchestration Platform (FMOP™). WeCom has now been added to the many channels, including WeChat that customers, employees and enterprises can access over FMOP. Enterprises who are using WeCom to engage with their […]
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Compliance
As enterprises and employees move to hybrid ways of working, LeapXpert discusses what the issues, risk and solution is to invisible conversations on messaging applications
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