Security, of information, of networks, of corporate assets is a paramount concern for enterprises. Malware attacks in 2020 ranged from Twitter to Zoom to Finastra to Marriott Hotels in the US alone. Research predicts data loss from this kind of attack to cost US$10.5 Trillion a year by 2025. However, it is a long hard […]
Data leakage is a problem that has hit the headlines around the world. Whether it is the dreaded “sorry this email was meant for someone else” or a lost USB or a malicious act on the part of a disgruntled employee, data leakage is on the rise. Essentially Data Leakage is when there is an […]
A recent news report indicated that JP Morgan asked employees to search their personal accounts on SMS, WhatsApp and WeChat for conversations with customers and clients. They then asked for employees to download any client conversations and save them until further notice. JP Morgan’s intention, in line with many organizations, is to ensure that conversations […]
Shadow IT has been an issue for corporates ever since IT first came out of the cabinet and into the hands of the user. Covid-19, ensuing lockdowns, remote working and the shift in the fundamental way that we live and work has led to a tangible rise in shadow IT across all sectors. Not just […]
LeapXpert’s 1.9 release brings a wealth of new features. These include enhanced permission controls, increased confidentiality options and the ability to send broadcast messages. LeapXpert’s new release delivers features that enhance FMOP’s ability to support secure confidential employee-to-client and employee-to-employee conversations. Proving corporates can use WhatsApp, WeChat and other leading messaging applications to engage with […]
Messaging apps are a preferred method of communication for clients to contact stockbrokers. However, being hit with a $5 million fine for not being able to keep client communications when using instant messaging is a hefty price to pay.
Enterprise messaging is about more than just ensuring a consistent tone and message to your customers. It means giving your employees the right tools to respond quickly to customer requests. From compliance issues and loss of configuration control to reduced security and loss of business, there are many reasons why businesses need to implement a company wide separate enterprise messaging app.
LeapXpert Federated Messaging Orchestration Platform elevates consumer messaging to enterprise grade. While many businesses still widely use telephone, email and SMS, their clients have already moved to messengers. That's why many employees are messaging with clients. FMOP allows you to meet your customer’s communication patterns and still remain compliant and own all B2C communication history. Why should your company embrace it as well?
The privacy rights of employees are under threat from the most basic of workplace communications. Using supposedly safe, encrypted systems is putting personal information at risk, as there is no right to employee privacy on messengers once work topics appear. How can both employees and employers tackle this difficult issue?
LeapXpert and Axiom IT Solutions today announced a partnerships for Microsoft Teams Solutions across South East Asia.
20 April, 2021 – Immediate Release LeapXpert today announces a new client; the US-based merchant bank, SenaHill Partners (SenaHill), will be using LeapXpert’s Federated Messaging Orchestration Platform (FMOP™) to conduct front-office conversations between its employees and clients. SenaHill, which specializes in enabling disruptive FinTech, will be rolling out LeapXpert’s FMOP company-wide. This roll-out ensures that […]
16 April 2021: LeapXpert today announced that enterprises using the popular WeCom platform can take advantage of the benefits of its Federated Messaging Orchestration Platform (FMOP™). WeCom has now been added to the many channels, including WeChat that customers, employees and enterprises can access over FMOP. Enterprises who are using WeCom to engage with their […]
As enterprises and employees move to hybrid ways of working, LeapXpert discusses what the issues, risk and solution is to invisible conversations on messaging applications
How we work has changed and customer behavior and needs can rapidly shift. But regulatory requirements remain the same. How do IT Departments future-proof their conversational solutions to respond to a rapidly changing market?
LeapXpert announced that its integrations for Telegram and Signal are moving into live beta testing. LeapXpert customers and prospects on the trial will be able to communicate with their customers over Telegram and Signal in additional to WhatsApp, WeChat, Line and SMS. The team at LeapXpert are constantly monitoring and evaluating market shifts and changes […]