LeapXpert discusses how Financial Institutions can ensure their employees can communicate within regulatory boundaries. Not only during these pandemic times but going forward into the new normal and the normal beyond that.
What 5 questions do businesses need to consider when looking to deploy a consumer messaging apps strategy for customer communications? LeapXpert explains.
LeapXpert’s 1.9 release brings a wealth of new features. These include enhanced permission controls, increased confidentiality options and the ability to send broadcast messages. LeapXpert’s new release delivers features that enhance FMOP’s ability to support secure confidential employee-to-client and employee-to-employee conversations. Proving corporates can use WhatsApp, WeChat and other leading messaging applications to engage with […]
How can banks engage with customers over consumer messengers while maintaining control and compliance. LeapXpert discusses.
LeapXpert Federated Messaging Orchestration Platform elevates consumer messaging to enterprise grade. While many businesses still widely use telephone, email and SMS, their clients have already moved to messengers. That's why many employees are messaging with clients. FMOP allows you to meet your customer’s communication patterns and still remain compliant and own all B2C communication history. Why should your company embrace it as well?
LeapXpert continues to revolutionize business messaging with a new major Hatch release! Our 1.5.0 update comes with the exciting WhatsApp INBOUND communication feature! Clients want to contact #sales for an inquiry or #helen to place a new order? They simply send the #name in a WhatsApp chat and immediately start a direct conversation. Also, now we are Japanese enabled! Go ahead and dive into group chats on your Line app! Experience new shared client functionalities, bots integration, further stability and performance improvements and much more.