Shadow IT has been an issue for corporates ever since IT first came out of the cabinet and into the hands of the user. Covid-19, ensuing lockdowns, remote working and the shift in the fundamental way that we live and work has led to a tangible rise in shadow IT across all sectors. Not just […]

How we work has changed and customer behavior and needs can rapidly shift. But regulatory requirements remain the same. How do IT Departments future-proof their conversational solutions to respond to a rapidly changing market?

LeapXpert announced that its integrations for Telegram and Signal are moving into live beta testing. LeapXpert customers and prospects on the trial will be able to communicate with their customers over Telegram and Signal in additional to WhatsApp, WeChat, Line and SMS. The team at LeapXpert are constantly monitoring and evaluating market shifts and changes […]

2020 has been an extraordinary year. LeapXpert's year end wrap up of our successes and highlights in 2020 and our New Year's resolutions for 2021.

LeapXpert adds SMS to the conversational messaging channels available to its customers

Real-time conversational solutions can drive customer satisfaction, customer engagement and ultimately closer relationships - LeapXpert discusses the benefits and solutions for businesses looking to engage their customers in conversations.

What are the pros and cons of using consumer messengers for corporates? LeapXpert discusses the benefits and risks and how to make it work for your company.

LeapXpert discusses how Financial Institutions can ensure their employees can communicate within regulatory boundaries. Not only during these pandemic times but going forward into the new normal and the normal beyond that.

How can banks engage with customers over consumer messengers while maintaining control and compliance. LeapXpert discusses.

LeapXpert Federated Messaging Orchestration Platform elevates consumer messaging to enterprise grade. While many businesses still widely use telephone, email and SMS, their clients have already moved to messengers. That's why many employees are messaging with clients. FMOP allows you to meet your customer’s communication patterns and still remain compliant and own all B2C communication history. Why should your company embrace it as well?