The Leader in Business to Client Conversational Solutions
Always available, visible, auditable record of enterprise to client communications. Enterprises have a complete view of their customer interactions – reducing the likelihood of regulatory or governance infringements and fines.
Always accessible business communication history, even if an employee leaves the company or a client deletes messages on their messaging apps.
Traceability & Auditability
Always accessible messaging communication history. All messaging records are available for audit or other legal and compliance purposes.
Largest live installed base of B2C conversational solutions globally
LeapXpert current active users
No more lost business messaging history
Maintain a complete record of all messaging conversations between your employees and your clients. Record integrity is maintained even if an employee leaves the company with their device or a client deletes a message. Records are complete in the event of a compliance probe or legal dispute.
No more front-office employees using personal messaging apps to contact clients
Provide your employees with a secure way to communicate with clients over the messaging application that the client prefers. With LeapXpert employees keep their personal messaging separate from their business messaging. Enterprises can monitor conversations without infringing on employees’ personal privacy. Protecting privacy
No more additional apps for communicating with your clients
No more forcing clients to use additional enterprise apps to contact your business. They just use their favorite messenger.
LeapXpert is FMOP
LeapXpert’s Federated Messaging Orchestration Platform is an interoperable, mobile-first system. Integrating seamlessly into business-critical applications it makes conversations and data from messaging application conversations visible.
LeapXpert is set up to provide your company with a compliance and data ownership focused B2C messaging platform, so your employees can communicate between themselves and with your clients on their favorite messengers. We will provide you with a high quality service at a lower cost than on-premises deployment. Apply today and get a 2-week trial!
We are proud to have achieved some of the most prestigious awards in the regulatory and fintech industries!
2019 One to Watch
2019 Fintech Awards Gold Winner
2019 Fintech Innovation Lab Finalist
2020 Highly Recommended Regulatory and Surveillance
Shadow IT has been an issue for corporates ever since IT first came out of the cabinet and into the hands of the user. Covid-19, ensuing lockdowns, remote working and the shift in the fundamental way that we live and work has led to a tangible rise in shadow IT across all sectors. Not just […]
How we work has changed and customer behavior and needs can rapidly shift. But regulatory requirements remain the same. How do IT Departments future-proof their conversational solutions to respond to a rapidly changing market?
LeapXpert announced that its integrations for Telegram and Signal are moving into live beta testing. LeapXpert customers and prospects on the trial will be able to communicate with their customers over Telegram and Signal in additional to WhatsApp, WeChat, Line and SMS. The team at LeapXpert are constantly monitoring and evaluating market shifts and changes […]
Real-time conversational solutions can drive customer satisfaction, customer engagement and ultimately closer relationships - LeapXpert discusses the benefits and solutions for businesses looking to engage their customers in conversations.
LeapXpert discusses how Financial Institutions can ensure their employees can communicate within regulatory boundaries. Not only during these pandemic times but going forward into the new normal and the normal beyond that.
LeapXpert Federated Messaging Orchestration Platform elevates consumer messaging to enterprise grade. While many businesses still widely use telephone, email and SMS, their clients have already moved to messengers. That's why many employees are messaging with clients. FMOP allows you to meet your customer’s communication patterns and still remain compliant and own all B2C communication history. Why should your company embrace it as well?